Your personal data matters to us. This Privacy Policy explains exactly what information vvji collects when you use our platform, how we use it, and the rights you have as a player based in the Philippines.
When you register an account on vvji, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. Whenyou browse the platform, we may also automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform for Filipino players. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.
The personal information you provide is used primarily to create and manage your vvji account, process your gaming transactions, and verify your eligibility to play on the platform. We use your contact details to send you important account notifications, security alerts, and updates about platform features that are relevant to your activity. Your transaction history is used to generate accurate financial records, process withdrawal requests in PHP, and comply with anti-money laundering requirements under Philippine law. We may also use aggregated, anonymised data to analyse platform usage trends and improve the mobile gaming experience for players across the Philippines. We will never use your personal data for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.
vvji uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Session cookies are used to keep you logged in during your visit, while persistent cookies help us remember your preferences and settings for future sessions. We may also use analytics cookies to understand how players navigate the platform, which pages are visited most frequently, and where technical issues may arise. You have the right to manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the platform. By continuing to use the vvji platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
vvji does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors that handle PHP transactions, identity verification services, and technical infrastructure providers. These third-party partners are contractually obligated to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by applicable law or a valid legal order. In the event of a business restructuring or merger, your data may be transferred to a successor entity, and you will be notified of any such change in advance.
We retain your personal information for as long as your account remains active or as required to fulfil the purposes outlined in this Privacy Policy. After account closure, we may retain certain records for a minimum period as required by Philippine financial regulations and anti-money laundering laws. Transaction records, identity verification documents, and account activity logs are kept for the legally mandated retention period to ensure compliance and to resolve any disputes that may arise. Once the retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised. You may request early deletion of your data by contacting our support team, subject to any overriding legal obligations.
As a player based in the Philippines, you are entitled to a number of rights under the Data Privacy Act of 2012. You have the right to be informed about how your personal data is collected and processed, and to access a copy of the information we hold about you at any time. You may request corrections to any inaccurate or incomplete data, and you have the right to object to the processing of your data in certain circumstances. You also have the right to request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements. To exercise any of these rights, you may reach our data protection team at [email protected], and we will respond to your request within a reasonable timeframe.
vvji implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard protocols to ensure the confidentiality of your information. We conduct regular security assessments and vulnerability checks to identify and address potential risks to our platform infrastructure. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your vvji account.
vvji reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. The date of the most recent revision will always be displayed at the top of this page so you can easily identify when the policy was last updated. Your continued use of the vvji platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected], and we aim to respond to all data-related enquiries within five business days. For general questions about the platform, you may also visit our FAQ page which covers a wide range of topics including account management, deposits, and responsible gaming. If you wish to review the full terms governing your use of the platform, please refer to our Terms and Conditions page. We are committed to handling all privacy enquiries with transparency, care, and full respect for your rights as a Filipino player.
A quick summary of the key rights you hold as a vvji player in the Philippines.
You can request a full copy of the personal data we hold about you at any time. We will provide this within a reasonable period and at no charge for standard requests.
If any of your personal information is inaccurate or out of date, you have the right to request a correction. Simply contact our support team and we will update your records promptly.
When your data is no longer needed for the purposes it was collected, you may request its deletion. Requests are processed subject to any mandatory legal retention obligations under Philippine law.
You may object to certain types of data processing, including processing based on legitimate interests. We will review your objection and cease processing unless there are compelling legal grounds to continue.
You are entitled to clear, transparent information about how your data is collected and used. This Privacy Policy is our commitment to keeping you fully informed at every stage of your relationship with vvji.
Now that you know how vvji protects your personal data, you can enjoy sports betting, fish games, and casino-style entertainment on our Philippines mobile platform with complete peace of mind. Join thousands of Filipino players who trust vvji every day.